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Predicting 3D Printer Failure

As part of a data science practicum at Formlabs, I leveraged product usage data and a cascading ensemble of decision trees to predict if a printer would be sent back under the company’s Return Merchandise Authorization (RMA) program and, more specifically, under which of the 19 known symptoms it would be classified. If this model […]

Data Quality Assessment on a Data Warehouse and KPI Assessment on Its Users

Formlabs, one of the largest 3D printer manufacturers in the world, tasked me with examining their data warehouse to determine its properties (volume, usage, users, queries and data quality) and survey the people that engaged with the data to derive common business reporting metrics and key performance indicators. The goal was to find issues and […]

Search Engine for Spontaneous and Serendipitous Decision Making

One of the research topics that fascinates me is how we make decisions. I myself felt very confused by how supposedly easy it was to find activities near me, and yet how paralyzingly hard it was to choose. The paradox of choice, decision fatigue, and numerous decision biases lead to increasing stress and a burgeoning […]

Comparing web analytics of all kinds with financials, productivity and customer metrics was a core responsibility

Online Poker Analytics

As webmaster of one of the largest gambling websites in the world, my day-to-day responsibilities included: • Loading and joining data from many sources and using them to inform on the success of marketing, sales, and customer service initiatives. I was also • Evaluating and improving the efficacy of changes to the website itself for […]